Getting Started with Edwards Health Care Services is Easy!

Once you have talked with our diabetes care team and are ready to get started, we will walk you through every step of the way. You will be paired with a Diabetes Care Advisor (DCA) who will work with you, your physician, and insurance provider to ensure you’re informed of our processes and procedures. Ready to get started, begin by Completing Online Enrollment

Why Should you Order Diabetes Supplies from EHCS?

Committed to helping you improve the quality of life while living with diabetes, Edwards Health Care Services (EHCS) offers a range of high-quality medical products and diabetes supplies. We strive to deliver timely, courteous, ethical, and personal service… every time.

EHCS offers personalized service when ordering breast pumps and diabetes supplies

One-on-one support from a Diabetes Care Coordinator

Easily order breast pumps and diabetes supplies with online account management

Easy order via phone, dedicated email, or Web

Automatic shipments for your diabetes supplies if eligible

Automatically ship supplies so you can stay OnTrack

Free shipping on breast pumps and diabetes supplies if eligible

Free shipping with products delivered directly to your home

What to Expect:

  • A dedicated Diabetes Care Advisor to work directly with you
  • Prompt response – reviewing benefit coverage within two business days
  • Constant communication – updates regarding your application via phone or email
  • Patient education – assisting you with scheduling required training
  • Product availability – wide range of products from multiple manufacturers
  • Ease of ordering – new or refill orders via Web, email, or phone

Once you have enrolled, your dedicated Diabetes Care Coordinator will verify your insurance benefits and obtain a prescription from your physician. Within two business days, your Coordinator will contact you, explain your options, and process your order to ship directly to your home. We handle all necessary paperwork on your behalf to obtain your supplies. 

Automatic shipments for your diabetes supplies if eligible

OnTrack is an auto-ship program. Once enrolled in OnTrack, you will receive monthly or quarterly email reminders to log into your account and approve your auto-ship order. Once approved, your order will ship directly to your home. No more delays in getting your supplies!

*All insurance items must be verified and approved for our auto-ship program.

We participate with most major commercial insurance carriers and more than 40 Medicaid programs nationally and strive to partner with new carriers everyday to ensure we are meeting the needs across the nation.

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